Contact our technical support team on 0861 737 483 or email fadtsecuredrive@fidelitysecuredrive.co.za.

Our customer service consultants are available to assist with remote diagnostics to quickly identify and resolve issues. If a physical technician visit is required, we will schedule an appointment at your preferred location anywhere across South Africa.

Support is coordinated through the national service infrastructure of Fidelity Services Group, ensuring efficient assistance, reliable response times, and consistent service delivery.

To upgrade your plan or add additional vehicles to your account, contact our sales team on 0861 737 483 or log into your Fidelity SecureDrive web portal.

Our team will guide you through the available package options, assist with selecting the features that best suit your needs, and activate your upgraded services to ensure seamless continuation of tracking and fleet management functionality.

All upgrades and account enhancements are supported within the Fidelity SecureDrive ecosystem operated by Fidelity Services Group, ensuring a smooth transition and consistent service delivery.