Fidelity CEO

About Fidelity SecureDrive South Africa's Leading Vehicle Security Provider

With over 60 years of industry expertise and experience, you can expect true corporate peace of mind...

Overview

Fidelity Services Group is Southern Africa’s largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive record of accomplishments.

By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovating, the Group remains a front-runner in the security solutions market. Through a bouquet of services and related products, the Group can tailor make a solution for any requirement.

With over 60 years of experience, the company’s strength lies in exceptional leadership, an unwavering commitment to excellent corporate governance, a comprehensive infrastructure and an aggressively proactive approach to staying at the forefront of the continually evolving security environment.

The Group offers unmatched coverage, with a staff complement of over 58000 in over 160 points of contact and depots across South Africa.

The Group’s strategic and highly successful transformation and BEE initiatives have made it South Africa’s largest Black Economic Owned Integrated Security Solution Provider, with a 51% BEE shareholding and being 100% South African.

Dushyant Savadia
our-vision-mission

missionVision

To be the pre-eminent provider of integrated services protecting the assets of our clients in Southern Africa and targeted international markets, through the consistent achievement of excellence in every sphere of security provision and client service

Fidelity Car

visionMission

  • To ensure that the client remains the focus and centre of our activities
  • To differentiate through superior service which adds value but remains affordable
  • To provide operational excellence
  • To stay innovative in the application of technologies and solutions
  • To continually invest in employing and developing quality personnel
  • To remain the market leaders who lead by example

We protect what matters most—lives, families, and communities—turning innovation into impact.

Command Centre

A first-of-its-kind National Command Centre in South Africa, specialising in remote risk management, intelligence gathering, and national monitoring infrastructure.

Fidelity Services Group prides itself on the custom-designed National Command Centre which is a first of its kind in South Africa. The state-of-the-art facility specialises in remote risk management and acts as a National Hub for the company’s intelligence gathering. Fidelity Services Group has one of the largest fleet and systems infrastructure in South Africa that allows for the monitoring of alarms, CCTV and other camera solutions; as well as track assets and vehicles across the country. Our state-of-the-art technology and industry experts allow Fidelity Services Group to keep track of our specialist unites, vehicles and assets in transit

The National Command Centre has been fully equipped with a Disaster Recovery Site and a comprehensive Business Continuity Plan to ensure that should a crisis hit, the company can continue to operate and manage our customers, our fleet and the assets under our protection. We are proud that our National Command Centre infrastructure exceeds the minimum standard requirements set out by SAIDSA. To further ensure quality service all our telephone calls are recorded and all actions on our monitoring software is auditable so that we can keep track of and trace all activity in the Command Centre

National Command Centre

Additional Services & Features Include

A comprehensive staff integrity policy
Alarm events sequenced by priority
Ability to customise operating procedures
SMS notification of alarm activations to employees and customers
Web-based Occurrence Book for licensed users
Remote “Opening” and “Closing” of vaults and high-risk areas
Covert surveillance
Logging and tracking of service calls on all security equipment
Only handpicked and stringently vetted agents are employed in the National Command Centre
Ongoing internal processes are in place to ensure the integrity of our employees and are aimed at detecting any undue activity, corruption and manipulation of employees

Safety, Security,
and Efficiency

At FSD, safety isn't just a feature — it's the foundation of everything we build. Our telematics solutions go beyond simple tracking; they are designed to anticipate risks, prevent incidents, and safeguard what matters most. Through real-time data, AI-powered analytics, and a comprehensive suite of safety tools, we give our users the confidence to take on every journey.

Our Solution

Fidelity SecureDrive provides advanced vehicle tracking and intelligent security solutions across a broad range of automotive and asset management sectors. Our feature-rich native mobile app — available on both Android and iOS — offers 42+ powerful capabilities, backed by a scalable cloud-based architecture that delivers industry-leading vehicle security and robust fleet telematics management.

What Sets Us Apart:

Innovation Meets
User-Centric Design

What truly sets Fidelity SecureDrive apart is our relentless drive to innovate. We design and develop both our hardware and software entirely in-house, giving us complete control over the quality, performance, and evolution of our products. Whether you're an individual looking to protect a single vehicle or an enterprise managing a large fleet, our solutions are built to scale — delivering cutting-edge technology tailored to your unique needs.

FAQ

People Also Ask

What makes Fidelity SecureDrive different from other tracking companies?

Fidelity SecureDrive delivers true real-time vehicle tracking, backed by dedicated in-house recovery teams and PSIRA-accredited security professionals.

By combining advanced telematics technology with the strength of South Africa’s largest private security network, Fidelity Services Group provides a smarter, faster, and more secure vehicle tracking and recovery solution for both individuals and businesses.

The result is enhanced visibility, rapid response capability, and complete peace of mind - ensuring your vehicles and the people who depend on them are always protected.

Track smarter. Drive safer. Stay protected.

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